Tennyson Court Website Privacy Policy

Tennyson Court, LLC (“Tennyson Court”) respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect on this website, how we use the information, with whom we share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

Information We Collect

The types of personal information we collect about you may include:

Contact information (such as name, telephone number, postal address, and email address)
Information about what care and services may be of interest to you
If you submit a guided tour request, information about your interest in our services and facility, such as the individual for whom you are seeking care and your relationship to that person; level of care; and areas in which there is a need for assistance
If you make a volunteer inquiry, information about your volunteer interests
If you apply for a job, we may collect the following job applicant information: information contained in your resume, cover letter, transcript, or similar employment-related materials; responses to questions relating to your eligibility to work in your chosen jurisdiction, availability, educational background (including your educational institution, degree, field of study, and, for certain job opportunities, GPA); and optional demographic information
Other information you choose to provide, such as through “Contact Us” and other website features

Automated Collection of Information

When you use this website, we may collect certain information by automated means using technology such as cookies, web beacons, web server logs and more. The information we collect in this manner may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.

Cookies and Web Beacons

Cookies are files that websites send to your computer to uniquely identify your browser or to store information or settings in the browser. A web beacon (also known as an Internet tag, pixel tag or clear GIF) links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the website.

How We Use the Information We Obtain

We may use the personal information we obtain about you to:

Provide you with information about services that you request or that may be of interest to you
Offer promotions or conduct online or offline marketing efforts
Provide customer support and respond to your inquiries Customize your experience, such as by providing personalized information, promotions, or other offers
If you apply for a job, we may use the job applicant information listed above to evaluate your qualifications and suitability for the desired position and to process and respond to your application, consider you for future job opportunities
Assess and respond to your inquiry into becoming a volunteer or partner
Operate, evaluate and improve our business (including managing the website, developing new services; enhancing and improving our services; managing our communications; analyzing our services and customer base; performing data analytics; and performing accounting, auditing, and other internal functions)
Maintain internal record keeping, administration, and tracking
Protect against and prevent fraud, unauthorized transactions, claims and other liabilities;
Comply with and enforce applicable legal requirements, industry standards, and Tennyson Court policies and terms
If you have given permission, we may contact you by telephone, SMS/text or MMS messages with surveys or about our services that may be of interest to you. If you prefer not to receive any direct messages from us, you can opt out at any time by texting “STOP” in reply to any message from us.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third party analytics services on the website, such as Google Analytics. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze your use of the website. The information collected through these means (including IP address) may be disclosed to these analytics providers, and other relevant third parties who use the information to evaluate use of the website. To learn more about Google Analytics and how to opt out, please visit https://policies.google.com/privacy?hl=en or https://support.google.com/analytics/answer/181881?hl=en.

Information We Share

We may share personal information we collect on the website at your request. We may share your personal information with our affiliates and with our business partners, for the purposes described in this Privacy Policy. We also may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

Unsubscribe from marketing emails

To unsubscribe from marketing emails, click the “unsubscribe” link found in our marketing email messages.

Social Features on Our Sites

Certain functionalities on the Sites permit interactions that you initiate between the Sites and certain third-party Sites, such as social networks (“Social Features”). Examples of Social Features include: enabling you to send content such as contacts and photos between the Sites and a third-party Sites; “liking” or “sharing” Tennyson Court’s content; logging in to the Sites using your third-party Sites account; and to otherwise connect the Sites to a third-party Sites (e.g., to pull or push information to or from the Sites). If you use Social Features, information you post or provide access to may be publicly displayed on the Sites or by the third-party Sites that you use. Similarly, if you post information on a third-party Sites that references the Sites (e.g., by using a hashtag associated with Tennyson Court or one of our brands in a tweet or status update), your post may be used on or in connection with the Sites or otherwise by Tennyson Court and/or our affiliates. Also, both Tennyson Court and the third party may have access to certain information about you and your use of the Sites and any third-party service.

Text/SMS Messages

You have the choice to opt-in to receiving text messages and alerts on the mobile phone number(s) you share with us. Once you opt-in, we may send you text messages (i) regarding your account; (ii) about our services and promotions (including advertisements, sales, and special offers); (iii) to investigate or prevent fraud; and (iv) to communicate with you about appointments or schedules. You do not have to opt-in to text messages and alerts to use and enjoy our Sites, services, or products. If you opt-in, standard text messaging charges may apply. You may choose to opt-out from our text messages and alerts at any time. To directly opt-out, follow the instructions on your device and we will unsubscribe you from text communications. If you opt-out, you will not receive any additional text messages via your mobile phone. For more information regarding our text messaging and alerts, please contact us at 1 (716) 632-9496.

Children’s Privacy

This website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

Links to Non-Tennyson Court Sites and Services

For your convenience and information, the website may provide links to or plug-ins of non-Tennyson Court websites, apps and services that may be operated by companies not affiliated with Tennyson Court. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. We are not responsible for the privacy practices of any non-Tennyson Court websites, apps or services.